Leylinereplaces your legacy PBX with hosted VoIP, video, chat, and secure file rooms — all HIPAA-certified, all BAA-eligible, all priced per user — and rolled out by a Leyline engineer who travels to your team wherever they're based.
Five categories of US healthcare practice live on Leyline today — from a single dental office to a multi-site community-health network. Same engineer, same per-user license, same HIPAA-cert posture across all of them.
Every practice on Elevate gets the same HIPAA-certified posture, the same per-user license, and the same nationwide US engineer.
Dental operators can take a closer look at the cloud phone for dental practices workflow.
Patient calls don't tolerate vendor paperwork. Same three failures come up at every cutover conversation we sit down for — and same three solutions come out the other side.
A drop-ship box and a UPS tracking number is not an installation. The system sits half-staged because the integrator billed the trip and went home.
A Leyline engineer on the line before, during, and after cutover — pre-staged handsets, a planned number port, and a real human on the day you go live.
A failing PBX card means the front desk stops ringing on a Monday morning. Replacement parts sit in a queue, and your vendor bills the truck roll.
Cloud-hosted, auto-failover, and a softphone shipped with every seat — so a failed handset becomes a phone on a laptop overnight, not a service ticket.
Distributed coverage is the reason you picked up the phone in the first place. Once you are off the metro, the big-box vendors stop returning your calls.
Nationwide US support, one engineer who already knows your cutover — across every site your team works from, not just the headquarters.
Not a feature on a slide. The posture every Leyline cutover is run on.
VoIP, telehealth video, care-team chat, secure file rooms, and a white-glove migration under one Elevate seat. Pick what your practice needs today; add the rest when you need it — the license line never multiplies.
Patient calls are TLS + SRTP, with retention and audit logs your compliance officer can read. Auto-failover so a dropped uplink does not drop the call.
HD video with screen-share, recording, and room-system support — so the telehealth visit feels like an in-room visit, and the recording lives where your retention policy says it should.
Channels, DMs, presence, and PHI-aware file drop-in — all on the same per-user seat as your phone line. Every message is timestamped and searchable for the next compliance review.
HIPAA-aware file sync with secure share links, granular permissions, and configurable retention — so a referral, a lab result, or an intake form lives where the rest of the platform does.
A Leyline engineer runs a HIPAA-aware site survey, ports your numbers on a planned window, and walks a tech on your team through the admin console before handoff — not a courier drop-ship and a 1-800 number.
Compliance posture is part of the platform from the moment the invoice clears — not a tier you discover during your first security review.
Encrypted voice, audit-ready logs, retention policies. The platform is HIPAA-cert by default, not bolted on after a security review.
We sign the business associate agreement as part of the cutover — your compliance officer does not have to chase a separate addendum to make the platform legal.
Call records, voicemails, recordings, and file drops — searchable, auditable, and configurable to the retention your compliance posture requires.
Need the control-level view? See Elevate's full HIPAA controls.
If your compliance officer asks “where do patient calls live?”, the answer is the same as it was yesterday: a HIPAA-certified cloud, with the BAA you signed and the audit trail your reviewer can read. For the full picture — encryption surface, admin separation, retention posture, and how the platform- versus-Leyline- configuration split works — read the Security & Compliance page, or the buyer-side checklist on HIPAA phone system small business. The Elevate connector lineup lives on the integrations page — see the practice, EHR, and productivity connectors every healthcare tenant rolls out with.
A healthcare cutover is not the same as a generic office cutover. The compliance officer is in the room. So is the engineer who runs the site survey.
A Leyline engineer walks your sites, inventories handsets, and writes a cutover plan with the compliance officer — no surprises on day one.
Pick your smallest site. We ship pre-provisioned phones, port the main number, and walk a tech on your team through the admin console.
Once the pilot has been live for two weeks, you set the pace. Most multi-site practices are fully cut over in under sixty days — including number ports.
A real Leyline engineer answers when something breaks — the same one who staged your system, not a tier-one script reading from a queue.
Every picture on this page — patient-facing voice, telehealth video, care-team chat, and clinical file rooms — lives on the same HIPAA-cert Elevate license. Open the platform overview to see how all four tools fit together on the one per-user seat a Leyline engineer rolls out across every site you run.
Tell us how many practice sites you run and what your current phone bill looks like. We'll come back inside a business day with a per-user number, a proposed cutover window, and the BAA on the table.
Adam Mohr & Courtney Moses · Founders, Leyline