Leylinereplaces your legacy PBX with hosted VoIP, video, chat, and secure file rooms — all HIPAA-certified, all BAA-eligible, all priced per user — and rolled out by a Leyline engineer who travels to your team wherever they're based.
Five categories of US healthcare practice live on Leyline today — from a single dental office to a multi-site community-health network. Same engineer, same per-user license, same HIPAA-cert posture across all of them.
Every practice on Elevate gets the same HIPAA-certified posture, the same per-user license, and the same nationwide US engineer.
Dental operators can take a closer look at the cloud phone for dental practices workflow.
Patient calls don't tolerate vendor paperwork. Same three failures come up at every cutover conversation we sit down for — and same three solutions come out the other side.
A drop-ship box and a UPS tracking number is not an installation. The system sits half-staged because the integrator billed the trip and went home.
A Leyline engineer on the line before, during, and after cutover — pre-staged handsets, a planned number port, and a real human on the day you go live.
A failing PBX card means the front desk stops ringing on a Monday morning. Replacement parts sit in a queue, and your vendor bills the truck roll.
Cloud-hosted, auto-failover, and a softphone shipped with every seat — so a failed handset becomes a phone on a laptop overnight, not a service ticket.
Distributed coverage is the reason you picked up the phone in the first place. Once you are off the metro, the big-box vendors stop returning your calls.
Nationwide US support, one engineer who already knows your cutover — across every site your team works from, not just the headquarters.
Not a feature on a slide. The posture every Leyline cutover is run on.
VoIP, telehealth video, care-team chat, secure file rooms, and a white-glove migration under one Elevate seat. Pick what your practice needs today; add the rest when you need it — the license line never multiplies.
Patient calls are TLS + SRTP, with retention and audit logs your compliance officer can read. Auto-failover so a dropped uplink does not drop the call.
HD video with screen-share, recording, and room-system support — so the telehealth visit feels like an in-room visit, and the recording lives where your retention policy says it should.
Channels, DMs, presence, and PHI-aware file drop-in — all on the same per-user seat as your phone line. Every message is timestamped and searchable for the next compliance review.
HIPAA-aware file sync with secure share links, granular permissions, and configurable retention — so a referral, a lab result, or an intake form lives where the rest of the platform does.
A Leyline engineer runs a HIPAA-aware site survey, ports your numbers on a planned window, and walks a tech on your team through the admin console before handoff — not a courier drop-ship and a 1-800 number.
Compliance posture is part of the platform from the moment the invoice clears — not a tier you discover during your first security review.
Encrypted voice, audit-ready logs, retention policies. The platform is HIPAA-cert by default, not bolted on after a security review.
We sign the business associate agreement as part of the cutover — your compliance officer does not have to chase a separate addendum to make the platform legal.
Call records, voicemails, recordings, and file drops — searchable, auditable, and configurable to the retention your compliance posture requires.
Need the control-level view? See Elevate's full HIPAA controls.
If your compliance officer asks “where do patient calls live?”, the answer is the same as it was yesterday: a HIPAA-certified cloud, with the BAA you signed and the audit trail your reviewer can read. For the full picture — encryption surface, admin separation, retention posture, and how the platform- versus-Leyline- configuration split works — read the Security & Compliance page, or the buyer-side checklist on HIPAA phone system small business. The Elevate connector lineup lives on the integrations page — see the practice, EHR, and productivity connectors every healthcare tenant rolls out with.
A healthcare cutover is not the same as a generic office cutover. The compliance officer is in the room. So is the engineer who runs the site survey.
A Leyline engineer walks your sites, inventories handsets, and writes a cutover plan with the compliance officer — no surprises on day one.
Pick your smallest site. We ship pre-provisioned phones, port the main number, and walk a tech on your team through the admin console.
Once the pilot has been live for two weeks, you set the pace. Most multi-site practices are fully cut over in under sixty days — including number ports.
A real Leyline engineer answers when something breaks — the same one who staged your system, not a tier-one script reading from a queue.
Every picture on this page — patient-facing voice, telehealth video, care-team chat, and clinical file rooms — lives on the same HIPAA-cert Elevate license. Open the platform overview to see how all four tools fit together on the one per-user seat a Leyline engineer rolls out across every site you run.
Explore the security controls and answers to common healthcare questions.
See the encryption, access, and retention controls for the platform.
Find guidance on reliability, migration, pricing, HIPAA, and BAA availability.
Tell us how many practice sites you run and what your current phone bill looks like. We'll come back inside a business day with a per-user number, a proposed cutover window, and the BAA on the table.
Adam Mohr & Courtney Moses · Founders, Leyline